Support Center for paper boxes
1.Who is BM
BM is a professional factory focusing on the customization of paper boxes, committed to providing customers with the best quality packaging solutions. Since its inception, we have taken “quality first” as our core value. After ten years of unremitting efforts, we have developed into a leader in the paper packaging industry. Our factory is equipped with advanced production equipment and professional technicians to ensure that every product meets the highest quality standards. Ten years, we continue to accumulate experience, optimize the process, with the spirit of ingenuity to create every packaging boxes, to provide customers with beyond the expectation of quality experience.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, use our services, or interact with us.By accessing or using the Site, you consent to the practices described in this policy.
BM official website:https://bmpaperbox.com
2. Information We Collect
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
3. How We Use Your Information
We use your Personal Information for legitimate business purposes, including:
Fulfilling Orders & Contracts: Processing orders, payments, shipments, returns, and providing requested services or quotes.
Customer Service: Responding to inquiries, providing support, resolving issues.
Account Management: Creating and managing your account, authenticating users.
Communication: Sending order confirmations, shipping updates, service notices, administrative messages, and (with your consent where required) marketing communications (newsletters, promotions, product updates). You can opt-out of marketing anytime.
Site Improvement: Analyzing usage trends, personalizing your experience, developing new features, testing, troubleshooting.
Security & Fraud Prevention: Protecting the Site, our business, and users from fraud, security threats, and illegal activities.
Legal Compliance: Meeting regulatory requirements, tax obligations, customs documentation, and responding to lawful requests (e.g., court orders, subpoenas).
Business Operations: Conducting research, analytics, audits, internal reporting, and managing our relationship with business partners/suppliers.
4. Legal Basis for Processing (GDPR & Similar Laws)
For users in the European Economic Area (EEA), UK, or other regions requiring a legal basis, we rely on:
Performance of a Contract: Processing necessary to fulfill orders or provide services you requested.
Legitimate Interests: Processing for our legitimate business interests (e.g., security, fraud prevention, marketing, improving services), balanced against your rights.
Consent: Where required by law (e.g., for certain marketing emails or sensitive data), we will obtain your explicit consent. You can withdraw consent anytime.
Legal Obligation: Processing necessary to comply with applicable laws.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These include encryption (SSL/TLS for data in transit, potentially at rest), access controls, firewalls, and regular security assessments. However, no internet transmission or storage system is 100% secure. We cannot guarantee absolute security.
6.How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
7.What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
8.Update Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. We will post the updated policy on the Site with a revised “Last Updated” date. Material changes will be notified to you via email (if we have it) or through a prominent notice on the Site. Your continued use of the Site after such changes constitutes acceptance.
9.Contact BM
Any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: eve@dgbmpaper.com
Phone: +86 18925520049
Whatsapp: +86 18925520049
Address:No. 4, Yuyuan Street, Dongcheng Ddistrict, Dongguan City
10.Choose packaging boxes
FAQs About BM Paper Box
We are a Chinese top manufacturer and our factory is located in Dongguan. Welcome to visit our factory!
• We are a professional paper packaging product provider, especially in the gift packaging field. We can produce kinds of paper boxes and paper bags for multi-purpose.
• We provide one-stop services and accept custom designs as your requirements.
•Of course, usually we will provide free samples, and you only need to cover the freight. For custom printed samples, pls send your requirements to us for checking the sample cost.
• It takes about 7 days for sample production.
Yes, we provide free design services, structural design and simple graphic design.
Sure. We can do any packaging with your design. Now we open a ODM packaging which is for small quantity from 100pc to 500pc,but you can still have your own logo.
Depending on the order quantity and production details, it will take about 15 to 20 days.
Always a pre-production sample before mass production; Always final Inspection before shipment
• Size, material, printing details, quantity, shipping destination, etc.
• You can also just tell us your requirements and we will recommend products to you.
• By sea, by air or by express.
• If you have your own freight forwarder in China, it is the ex-factory or FOB price.
•CFR or CIF, etc., if you need us to ship on your behalf.
• DDP and DDU can also be used.
• More choices, we will consider your choices.
• The price is determined by the quantity, material, processing method, size and other factors. In addition, due to our continuous
technological innovation, the prices of some of our products are extremely competitive, please contact us to quote.
